We want you to be satisfied with your purchase. If you are not satisfied, you may return your new, unused item within 60 days for a refund or an exchange.
All exchanged or returned merchandise must be in original factory condition with no modifications or alterations. Returned merchandise must include original packaging materials, warranty cards, manuals, instructions, etc. If the returned item requires repackaging, your refund/exchange will be subject to a repackaging charge.
How to return an item:
Please re-pack the item in a sturdy box, include a copy of your invoice. Returns must be shipped prepaid. CODs are not accepted. Shipping costs for exchanged merchandise will be charged to your credit card.
All returns must be accompanied by an RGA number. Call or email firstname.lastname@example.org to obain your RGA number. Print your RGA number on the outside of the shipping carton. Please do not write on, use tape, or affix shipping labels to the product package itself, because we must return it to stock and we can't sell a box that is defaced.
Items that are returned after 60 days are subject to a 15% restocking charge. Fiberglass items returned will be subject to a 15% restocking charge. We are unable to accept returns on electrical parts, video tapes, DVD's, books, special order or closeout merchandise.